Multiple Active Calls on Shared Line

The Shared Call Appearance feature supports a single extension having several distinct and unconnected active calls on separate sharing devices.

For example in the Example scenario above, device A may have one call in speech on line 1, and get a second call (on the same number), which will alert line 2. If both lines 1 and 2 are busy, a third call would be indicated on devices B, C and D, if they have free SCA lines for the same number. There is also a ‘free on busy’ option that can be configured per device.