CUST - PBX Operator Traffic

Customer number

Format

Function

CALT 0

Call type 0 is an emergency call which defaults to all customer numbers.

CALT 1-3

The parameter CUST is closely associated with the parameters OACC and CALT. CUST indicates the call origin group to be seized when an extension dials the customer group's common PBX operator number after a call has been diverted or rerouted to that number.

CALT 4,5

The parameter CUST affiliates the route to a customer. On rerouting to a night service position the call is directed to that customer's night service position.

CALT 6,7

The parameter CUST affiliates the OACC number to a customer. On rerouting to a night service position the call is directed to that customer's night service position.

Example 1 (For Calt 3)

• For customer number 3, call origin group is 1, PBX operator common access code is 2540, and call type is 3.

  CORG=1,CALT=3,OACC=2540,CUST=3;

Example 2 (For Calt 7)

• For customer number 3, call origin group is 1, PBX operator common access code is 4000, call type is 7, and route number is 3.

  CORG=1,CALT=7,ROU=3,OACC=4000,CUST=3;

Example 3 (For Calt 4)

• For customer number 3, call origin group is 1, call type is 4, and route number is 3.

  CORG=1,CALT=4,ROU=3,CUST=3;