MX-ONE 8.1

The following table lists the new features and enhancements made in MX-ONE 8.1 release.
Important: The following features are not supported in the MX-ONE 8.1 release, but will be enabled in future MX-ONE releases:

  • Deployments on Hyper-V hypervisor

  • Deployments on Public cloud deployment (AWS and MS Azure)

  • Deployments on EX/GX Controllers

Table 1. MX-ONE 8.1 Features and Enhancements

Feature/Enhancement

Description

Documentation Reference

Zoom Phone System Integration (PSI) with MX-ONE

With the release of MX-ONE 8.1, the Zoom Phone System is fully integrated with MX-ONE, which, amongst others, includes:

  • User Provisioning: The MX-ONE Provisioning Manager synchronizes user data with CloudLink via CloudLink Daemon (CLD) Admin REST APIs, based on the deployment type (No CLGW, Legacy CLGW, or CLD).

  • Basic Call Features: Support of basic Telephony functions such as Hold, Call Waiting, and Call Transfer.

  • Call Forward Synchronization: The Zoom client can set, retrieve, and update user Call Forwarding settings with automatic status notifications.

  • Call Log Synchronization: CLD retrieves Call Logs from MX-ONE REST APIs and reformats them for Zoom compatibility.

  • Presence (MX-ONE to Zoom): Uses MX-ONE CSTA Call Control events to determine User Presence, including Call Forwarding and DND status.

  • 57_1531-ANF90143_Zoom with MX-ONE and MBG SBC- Phone System Integration Guide.

Distributed CloudLink Daemon (CLD) Integration with MX-ONE
The MX-ONE solution now supports the deconstructed Gateway Model, enhancing scalability and resilience. In this model, the CLD and CloudLink Gateway are integrated directly within each Service Node (SN) or Provisioning Manager (PM). Each node hosts its own CLD and/or CLGW instance, connecting independently to the CloudLink service in the public cloud. This distributed architecture enables balanced load distribution and seamless scalability for large enterprise environments.
Note: Starting from release 8.1, support for the physical CloudLink Gateway server has been discontinued. For all CloudLink-related features, customers must migrate to a CLD-based deployment.

  • 60/1531-ANF90143_Mitel CloudLink Daemon Integration with MiVoice MX-ONE - Deployment Guide (MX-ONE 8.1 or Later)

  • 59/1531-ANF90143_CloudLink Gateway to CloudLink Daemon -Migration Guide

Updated MX-ONE to CLD Component ID Mapping (CSTA-Based)

For the Zoom integration, MX-ONE synchronizes user information through the CloudLink server, including the user-to-CLD component "ID mapping". This mapping is now generated based on the CSTA Server Location, and the users served by each CSTA server, ensuring that CloudLink routes service requests to the correct CLD instance for reliable delivery of CSTA and REST-based services.

201/19082-ANF90114_Technical Reference Guide — Unix Commands

Zoom Phone Bring Your Own Carrier (BYOC)/Bring Your Own PBX (BYOP) Integration for MX-ONE

This feature enables integration between MX-ONE, MBG, and Zoom Phone through BYOC and BYOP configurations, allowing organizations to retain existing carriers and PBX systems within a hybrid cloud environment.

58_1531-ANF90143_Zoom with MX-ONE and MBG - Administrator Guide (BYOC and BYOP)

Usage of DTMF tones for services from mobile phones, via SIP-MEX associated trunk

With the release of MX-ONE 8.1, MX-ONE will be able to detect DTMF signals from SIP-Remote Extensions via the associated SIP trunk. Based on that trigger, a CSTA "DigitsGenerated" event can be used by various applications supporting CSTA.

For MIR 8.0, this means, provided it is configured, that a user can press a pre-defined DTMF digit to record a call, e.g., when threats are made.

Not Applicable

Additional services for shared lines (SCA)

Additional services have been implemented for shared lines using 69xx high-end terminals (6930/6940), which means that:

  • It is possible to see which SCA group member is currently active on a shared line.

  • It is possible to see SCA DND/Direct Diversion status on the SCA line in idle state.

Updated documentation:

  • 201/19082-ANF90114 MiVoice MX-ONE Technical Reference Guide - Unix Commands

  • 62/1551-ANF 901 14 MiVoice MX-ONE Shared Call Appearance - Description

MX-ONE Support of Mitel 6907 Desk phone

The new Mitel 6907 IP Phone, replacing the old Mitel 6905, is supported by MX-ONE 8.1 and the supporting SIP Phone Firmware, SIP 6.6 HF1.

Not Applicable

Mitel Dialer 4.3

With version 4.3 of the Mitel Dialer, the following is now supported:

  • IPV6

  • Phone Line Status in MX-ONE. Note, this requires an internal short number in the directory to function.

Not Applicable
Parent topic: New and Enhanced Features
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