Customer Identity Storage (CID)
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User Feature Network Feature |
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Definition |
This feature allows a Customer Identity to be associated with an external caller (customer). |
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Settings |
- |
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Procedure and function |
The identity may be received automatically, or manually entered by the calling party using the DTMF keypad. If the call is transferred, for instance via a voice server, the Customer Identity is transferred with the call. |
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