Hold/Parking using Call Park Pool and Individual Call Pickup

User Feature
Definition	The ability to park a call ‘remotely’, at a dedicated Call Park Pool (CPP), i.e. a special hunt group, and pick it up from any extension in the same system that can use individual call pickup.
Settings	This function is only available if the involved hunt group and SIP extensions are properly configured.
Procedure and function	The extension uses the procedure for Hold/Parking/Inquiry, i.e. parks the original call, makes a new call to a dedicated Call Park Pool hunt group number, and makes a transfer to park the call. The call disappears from the transferring/parking party’s telephone. Announce the call to the potential picking parties. The transferring/parking party is free to make or receive new calls. The call can be picked up from any other phone (in the same system) by doing an individual call pickup (that is, call the CPP member number, get busy message, and request pickup using suffix digit). If the call still is parked after 5 minutes, the parking party’s extension is recalled (if it is a generic extension).

User Feature

Definition

The ability to park a call ‘remotely’, at a dedicated Call Park Pool (CPP),

i.e. a special hunt group, and pick it up from any extension in the same system that can use individual call pickup.

Settings

This function is only available if the involved hunt group and SIP extensions are properly configured.

Procedure and function

The extension uses the procedure for Hold/Parking/Inquiry, i.e. parks the original call, makes a new call to a dedicated Call Park Pool hunt group number, and makes a transfer to park the call. The call disappears from the transferring/parking party’s telephone. Announce the call to the potential picking parties. The transferring/parking party is free to make or receive new calls.

The call can be picked up from any other phone (in the same system) by doing an individual call pickup (that is, call the CPP member number, get busy message, and request pickup using suffix digit). If the call still is parked after 5 minutes, the parking party’s extension is recalled (if it is a generic extension).

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