Recall to Operator

Operator Feature

For more information, see the operational directions for PBX OPERATOR TRAFFIC

Definition

Extended calls not answered within a certain time go back to the operator.

Settings

The time before a call is recalled to operator can be changed by the administrator.

Procedure and function

A call extended by the operator, which has been camped on for 60 seconds or not answered within 30 seconds, recalls the operator. A recall is indicated with a specific indication. Parked calls also lead to operator recall.