Adding Your SBC

Follow the instructions below to add your SBC in the Zoom Web Portal.

Prerequisites

1. You are an administrator.

2. You have completed the initial Zoom Phone setup.

3. You have configured appropriate firewall rules for connectivity. For more information, refer to Zoom network firewall or proxy server settings.

4. You have a public IP address for SIP trunk connectivity.

Adding your SBC

1. Log in to the Zoom Admin Portal.
2. Navigate to Phone System Management > Company Info > Account Settings > Routing.
3. Locate the Session Border Controllers section and click Manage.
4. Click Add.
5. Configure the following:
   1. Display Name: Type the display name of your choice. For example, Mitel_MBG_ZOOM.
   2. IP Address: Enter the IP address of the MBG interface facing towards Zoom and configure the port number (for example, 5061).
   3. In-Service: Click the toggle button to enable the In-Service option.
   4. Under the Settings section, check the following check boxes:
      • Integrate an on-premises PBX (Bring Tour OWN PBX-Premises) with Zoom
      • Send OPTIONS ping messages to the SBC to monitor connectivity status
      • Include diversion headers in the sip signaling messages for forwarded calls
6. Click Save.