Call 3 - Emergency Location Database Set up - Directory Number in MX-ONE and Alternate ID in the RedSky Portal

Figure 1. Call 3

In this example, the call has a valid civic address configured in the RedSky portal using Alternate ID.

In the MX-ONE, the Location ID 4684220700 is associated with the Directory number 20700.

Figure 2. Extension Number View

In the RedSky portal, the Alternate ID is set up with 4684220700.

Figure 3. Edit Location

From the SIP Invite, the E911-Organization-ID and the E911-Location-ID are checked. Matching was done via the E911-Location-ID header, and as there is a match, the call is redirected to the PSAP.

Figure 4. SIP Invite
Figure 5. Call History Details