Initiate Shared Call Appearance

General

A Shared Call Appearance configuration, or Shared Line, is initiated by assigning to its directory number a common service profile, other categories, the same as for directory number, and the LIM where all those data will be stored.

Several SCAkeys/lines cannot be initiated simultaneously.

There are two configurations; with (called SCABR) and without bridging (called SCA), that is, conference option .

Prerequisites

A common service profile must be initiated.

Execution

  1. Use the command extension_profile -p to check the common service profile.
  2. Use the command extension -i -d to initiate the directory number.
  3. Use the command extension -p to verify the directory number data.
  4. Use the command ip_extension -i to assign extension type to the directory number.
  5. Use the command extension_key -i -d with --line-dir or with --function SCA or SCABR to initiate the SCA or SCABR key and line.

    If the shared number is the own directory number of a user.This number shall be initiated as SCA on line 1 as the first step. Then, other terminals that shall share the number can be initiated with the SCA feature on line keys or soft keys.

  6. Use the command extension_key -p to verify the SCA/SCABR data.

Repeat the initiation execution for the other ‘members’ of the SCA ‘group’.

Parent topic: Surveillance Observation and Monitoring — Installation Instructions
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