Pickup Group

A call pickup group comprises a number of extensions (members) that have been assigned as a common group number (sequence number). A member in a group can pick up a call to other members in the same group by dialing a code on the telephone. Maximum four answer groups can be assigned to a call pickup group.

The order of priority for answering calls to a call pickup group is:
  • Call to the own group

  • Call to the answer group in the sequence, in which the answer groups have been affiliated to the call pickup group.