Setting up the auto attendant

(Configuration "Services" Auto-attendant view)

Here you can set up the Auto Attendant as required. If not, go to the next step.

The Auto Attendant allows you to offer the caller various options during the greeting for handling his call. The caller then selects the required option by dialling a single digit (DT­MF).

Setting up the Auto Attendant

  1. Create a profile and set up the scenario you want for the key selection from 1 to 9. All the possible actions are explained in the Online help.

  2. In the Mailbox view assign the profile to the mailboxes you want.

  3. Set up other profiles if required.

Parent topic: Configuration assistant
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