State

You can find here an overview and the status of the connected MiVoice Office400 components. This includes status of the following:

These sections contain information about the synchronisation state on the ISDN interfaces, information about call-centre connection and AIN, as well as other system-related information. You can collapse each area in order to get a better overview.

Information about individual reports

Table 1. System information

Section

Status report

Explanation

Users

License

User is associated with a valid license.

User is associated with an invalid license.

User is not associated with any license.

IP Terminal

State

Terminal is registered and active.

Terminal is partly registered or inactive.

Terminal is not registered.

Busy lamp field keys

Number of configured busy lamp field keys

Indicates total number of Busy lamp field (BLF) configured on the system. BLF keys are used for monitoring the line state of subscribers configured on terminal. The LED shows the line state, free, busy, or ringing. Pressing the BLF key executes the same action as a call key, that is, call when idle or pickup if ringing. For each PBX system, you can configure a maximum of 4000 keys.

Busy lamp field keys

Ranking of busy lamp field keys pointing to the same user

When pointing to the same user, the parametres in this field define the priority of each BLF configured for the user.

Digital terminals

Digital phone terminal is registered and active.

Digital phone terminal is partly registered or inactive.

Digital phone terminal is not registered.

DECT system state

Radio unit

Indicates DSI radio units are connected and active.

Indicates DSI radio units are disconnected or inactive.

Indicates DSI radio units are inactive or passive.

DECT terminal

DECT terminal is registered and active.

DECT terminal is partly registered or inactive.

DECT terminal is not registered.

Network

Synchronization state

Indicates trunk line is connected to the PRI card slot. Master reference now shows the port where the PRI trunk is connected. Used reference points to the port where PRI E1 is connected and synchronisation state is Normal.

Indicates PRI card slot is inactive.

Indicates Layer 2 not active.

Indicates trunk line is not connected to the PRI card slot.

Network

Registration state

Indicates SIP provider is configured with or without account. If configured with account, green also indicates that the account is successfully registered.

Indicates SIP provider is not configured.

Indicates account associated with the SIP provider is not registered.

System

Total number of configured keys

Keys configured on the system and the maximum allowed keys.

System

Call logging records in buffer

Indicates zero (0) call logging records in the buffer.

Indicates more than one call logs records in the buffer. This means that invoice printer is not accessible. The numeric values indicate the number of stored records.

System

Busy internal B channels

Internal channels that are occupied.

System

Busy external B channels

External channels that are occupied.