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6.4.14. Sending an Email on behalf of Queue Previous topic Parent topic Child topic Next topic

Prerequisites

A Return Email Address must be entered in the queue setup.

Step by Step

  1. Click on Agents in the main window of myAgent.
  2. Right-click on the queue in myAgent and click on Send Email.
    The system will pop up a new email ready to be completed and sent by the agent.
OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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