Prerequisites
You have accepted the fax, but not finished processing it as yet.
Step by Step
- Click on Reschedule this call for a later time in
the screen pop of the fax message.
- Check the Reschedule for another time check box in
the Complete or Reschedule Call pop up window.
- Select date, time, queue and agent to handle the fax message. If you are
going to handle the fax message, click on Assign to me.
- Click OK.