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6.4.7. Scheduling a Fax for Follow-Up Previous topic Parent topic Child topic Next topic

Prerequisites

You have accepted the fax, but not finished processing it as yet.

Step by Step

  1. Click on Reschedule this call for a later time in the screen pop of the fax message.
  2. Check the Reschedule for another time check box in the Complete or Reschedule Call pop up window.
  3. Select date, time, queue and agent to handle the fax message. If you are going to handle the fax message, click on Assign to me.
  4. Click OK.