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7.5.1. Deleting Caller Notes Previous topic Parent topic Child topic Next topic

Prerequisites

You are an agent with the authorization level of a Supervisor or Administrator.
The Calls Listpanel is open; see Section 6.9.1.

Step by Step

  1. On the Calls List panel double-click on the desired call.
    The Inbound Call pop up window appears.
  2. Click on Notes in the screen pop.
  3. Click on the desired item in the notes list and then click on delete.svg.
OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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