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7.3.3. Sending the Recording of a Call by Email
Prerequisites
You are an agent with the authorization level of a Supervisor or Administrator.
The
Calls List
panel is open; see
Section 6.9.1
.
Step by Step
On the
Calls List
panel locate the relevant recorded call and click on
Send in Email
in the context menu of this call.
The system's default email client opens. The contact name, the phone number and the agent information are provided in the body of the email.
Enter the email address of the desired recipient(s) in the
To
and
Cc
fields.
Enter the desired text in the
Subject
field.
Click on
Send
.
The recording of the call is sent as a WAV file in the attachment of the email.
OpenScape Business V3, myAgent, User Guide, Issue 15
, ID:
P31003P3030U125017619
©
04/2025
Mitel Networks Corporation. All rights reserved. Mitel and the Mitel logo are trademark(s) of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH & Co. KG. All other trademarks herein are the property of their respective owners.