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16.5. Call Number Formats Previous topic Parent topic Child topic Next topic

Call numbers can be specified in different formats.

Format Description Example
Canonical Begins with + and always includes the country code, area code and the full remaining station number. Blanks and the special characters + ( ) / - : ; are allowed. +49 (89) 7007-98765
Dialable Exactly as you would dial the call number on the system telephone in your office, always with the trunk access code.
  • 321 (internal)
  • 0700798765 (own local network)
  • 0089700798765 (external local network)
  • 0004989700798765 (international)
INFO:
If possible, you should always use the canonical call number format. This ensures that a phone number is always complete, unique and consistent for networking and mobile stations in every situation.
When dialing an external station (dialable format) manually, the CO access code must always be dialed as well. The CO access code must likewise also be specified when manually entering the destination number (dialable format) for the CallMe service (UC Suite) in UC clients.
When dialing an external phone number in dialable format from a directory (and when using the Desktop Dialer and Clipboard Dialer for certain UC clients), the communication system automatically adds the CO access code (route 1). The automatic addition of the CO access code also occurs when you select a phone number of your own personal data (Mobile number, Private Number, etc.) as a destination number for the CallMe service (UC Suite).
INFO:
For calls within the USA via CSTA to a number in canonical format, phone numbers are converted to the dialable format.
INFO:
Phone numbers that are stored in local Outlook contacts should not have any non-digital characters in the last 4 digits and the minimum number of digits for extensions entry must be 4, otherwise the Exchange server will no be able to search the phoner number and much the contact you are searching.