CloudLink Platform IP Address Ranges

The CloudLink Platform and many of the sub-service providers leverage the Amazon Web Services Platform for their infrastructure, Software as a Service, and Platform as a Service needs.

The IP address range required by the CloudLink Platform can be determined by using the IP address range of the AWS region with which your CloudLink account is registered along with the global IP range defined by AWS.

The following provides a list of AWS regions used by North America (NA), Europe, Middle East, Africa (EMEA) and Asia Pacific (APAC).

• North America
  • US East N. Virginia (us-east-1), and
  • US West Oregon (us-west-2)
• Europe, Middle East, Africa
  • Europe Frankfurt (eu-central-1), and
  • Europe Ireland (eu-west-1)
• Asia Pacific
  • Asia Pacific Sydney (ap-southeast-2)

For details, see AWS General Reference and select an IP address range that matches the AWS regions mentioned with the service name AMAZON. The AWS global range is defined by a service name GLOBAL.

For a global company with CloudLink accounts in multiple regions, Mitel recommends including all regions in your firewall rules to ensure proper communication between regional offices.

The CloudLink Platform relies on a Content Delivery Network (CDN) called Amazon CloudFront. Ensure that your IT infrastructure is enabled to support the CDN.

Examples of the IP address ranges which are expected can be found here.