CloudLink Chat Integration
This section provides details on firewall requirements for Mitel products that integrate CloudLink Chat into their solution. The details include conversations, notifications, presence, and SSO.
- The port requirements for WebSockets are given here: Device communication protocols - AWS IoT Core.
- For Mobile deployments, the Chat Service leverages push notifications:
- For more information about the ports and hosts used for Apple Push Notification service (APNs), see Apple documentation (If your Apple devices aren't getting Apple push notifications).
- For more information about configuring your firewall to connect a device with Firebase Cloud Messaging (FCM), see Firebase Cloud Messaging.
Examples of the IP address ranges which are expected can be found here.
| Purpose | Direction | Protocol | Destination FQDN | Destination IP | Destination Port |
|---|---|---|---|---|---|
|
Managed Services provided by the CloudLink Platform including APIs, and portals |
Server to Internet |
TCP |
*.mitel.io |
See the CloudLink Platform IP Address Ranges section in this document. |
443 |
|
DNS Service |
GW to Internet |
UDP |
N/A |
Customer’s configured DNS |
53 |
|
WebSocket Connectivity |
Server to Internet |
TCP |
*.amazonaws.com |
See the CloudLink Platform IP Address Ranges section in this document. |
See note on WebSocket above |
|
Required for CloudLink Single Sign-On deployment using Azure AD federation |
Server to Internet |
TCP |
*.microsoftonline.com *.microsoft.com |
The IP address range published by Microsoft is shown here: Office 365 URLs and IP address ranges - Microsoft 365 Enterprise See "ID 56" in the table of the given link. |
443 |