Phones

From the Phones section, the Mitel Partner can add phones, and then configure the phone. To add a phone for a user, complete the following steps:
  1. Click + Add Phone, Select a phone dialog box is displayed.

  2. From the drop-down list under Phones, select the type of phone.

  3. Depending on the type of phone you select, do either of the following:
    1. If you select Desk Phone or Generic SIP Phone, click Add to proceed.
      Note: Alternatively, to select Desk Phone, you can click on the drop-down list to add DN, and select phone type as Desk Phone.
    2. If you select Hot Desk, Additional options section is displayed. Options such as ACD Agent and External Phone are displayed. You can choose to select the additional options or choose to skip to add the additional options. Click Add to proceed. For more information about ACD Agent see, ACD Agent Hot Desking- Programming in System Administrative Tools Help.

    Note: You can modify User Phone Keys, see Programming User Phone Keys for more details.
  4. Click Save to apply changes.

The phone is added in the Phones section.

Note: If the phone configuration is not successful, an error is displayed. Click the notification icon to view and fix the error.
To navigate to the location of the error, you can either