Click + Add Phone, Select a phone dialog box is displayed.
From the drop-down list under Phones, select the type of phone.
If you select Hot Desk, Additional options section is displayed. Options such as ACD Agent and External Phone are displayed. You can choose to select the additional options or choose to skip to add the additional options. Click Add to proceed. For more information about ACD Agent see, ACD Agent Hot Desking- Programming in System Administrative Tools Help.
Click Save to apply changes.
The phone is added in the Phones section.
click the error message in the Table of Contents
or the error message at the bottom of the page
or click on the icon associated with the phone