CM.com incoming messages
This trigger receives a notification from CM.com when a message is received. Click the Copy URL button to retrieve the webhook URL. This can be pasted into the CM.com console using the number/channel from which you want to receive notifications.
| Parameters | Description |
|---|---|
|
Connection |
A list of connections defined for the CM.com integration within Workflow Studio. This is the CM.com connection that will be used to send a response to the message from the Workflow, if applicable. |
|
AttachmentConnection |
Microsoft Graph connection to optionally be used to store attachments received. |
|
AttachmentFolderName |
Name of the folder where incoming attachments will be stored. |
|
CustomerAvatarSVG |
File defined in .svg format with the image to be used for the customer avatar in the chat conversation |
| Parameters | Description |
|---|---|
|
From |
Number from which the message is received. |
|
To |
Number to which the message is sent. |
|
Message |
JSON object with information about the message. |
|
Channel |
Channel from which the message was sent (SMS, Facebook Messenger or WhatsApp Business). |
|
SessionId |
Unique session identifier. |