CM.com incoming messages

This trigger receives a notification from CM.com when a message is received. Click the Copy URL button to retrieve the webhook URL. This can be pasted into the CM.com console using the number/channel from which you want to receive notifications.

Table 1. CM.com incoming messages trigger - Throughputs
Parameters	Description
Connection	A list of connections defined for the CM.com integration within Workflow Studio. This is the CM.com connection that will be used to send a response to the message from the Workflow, if applicable.
AttachmentConnection	Microsoft Graph connection to optionally be used to store attachments received.
AttachmentFolderName	Name of the folder where incoming attachments will be stored.
CustomerAvatarSVG	File defined in .svg format with the image to be used for the customer avatar in the chat conversation

Table 2. CM.com incoming messages trigger - Outputs
Parameters	Description
From	Number from which the message is received.
To	Number to which the message is sent.
Message	JSON object with information about the message.
Channel	Channel from which the message was sent (SMS, Facebook Messenger or WhatsApp Business).
SessionId	Unique session identifier.

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