Mitel Workflow Studio – An Overview
Mitel Workflow Studio is a web-based user interface for designing and configuring workflows, executed when a specific trigger condition is met. These flows can automate various functions within the Mitel ecosystem (such as IVR call or chat flows) and serve as an Integration Platform-as-a-Service (IPaaS) to connect business systems and process data.
The workflow is one of the various microservices within the CloudLink platform that runs on Amazon Web Services. Unlike the other CloudLink microservices, primarily accessed through RESTful web service (API), Workflow is accessed mainly through Mitel Workflow Studio.
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