Voice Media

To configure Voice Media with Voice Assist, you will require a configured flow connected to the relevant voice media controllers, as specified in the Voice Assist documentation.

1. On the Workflow Studio home page, click Create flow.
2. In the Workflow Canvas, search and select an Endpoint Ringing trigger.
3. Click Add.
4. Select a valid phone number from the list.
5. Add an Open AI Assistants activity and configure it with the required settings:
   Figure 1. OpenAI Assistants
   

   

   
   
6. Click OK to complete the Voice Media activity configuration with OpenAI Assistant.