# Prevent Multiple Message In an Answering Session

1. From the Main Menu, select (S) System Maintenance, (R) Reconfiguration, (R) Reconfigure System.

2. Do one of the following:

3. Select (F) Modify Inactive Configuration if you just made a change through the Offline Menu without activating it

4. Otherwise, select (E) Modify Active Configuration.

5. Select (G) Group Selected and enter the number of the line group (1-24) to modify.

6. Select (M) Allow Multiple Messages for Outside Caller and enter N to prevent outside callers from leaving more than one message with a single call-in.

7. Save the entry by exiting to the Main Menu. If you chose to modify the Inactive Configuration in step 2, you need to Activate the Inactive Configuration before your changes appear.