# Speech Blocks Usage Statistics Report

## Overview

Each system has a maximum number of storage units available on the hard disk. The number of speech storage units, called "speech blocks", depends on the storage hour capacity of the hard disk. Messages, mailbox names and greetings, prompts, and distribution list names consume speech storage blocks.

The Speech Blocks Usage Report shows the following information for a specified reporting period:

- Maximum number of speech blocks for your system

- Number of blocks in use

- Percentage of message storage available

The reporting period can be any hour or range of hours from the current day or from portions of the most recent seven days. You can choose to run either a full report, which gives the statistics in 15-minute increments for each hour of the reporting period, or a summary report, which shows the average speech blocks usage for each hour. A sample Speech Blocks Usage report is shown here:

>>> Mitel Corporation<<< SPEECH USAGE 15min REPORT Fri Nov 13, 20XX 3:18 pm 11/09/XX 8hr-17hr --- minutes interval --- Max Speech Blks=36478574 SPEECH HOUR=08 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29252256 29252256 29252256 29241265 29249508 PERCENT USED 20 % 20 % 20 % 20 % 20 % SPEECH HOUR=09 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29241265 29241265 29241265 29241265 29241265 PERCENT USED 20 % 20 % 20 % 20 % 20 % SPEECH HOUR=10 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29227570 29227570 29227570 29227570 29227570 PERCENT USED 20 % 20 % 20 % 20 % 20 % SPEECH HOUR=11 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29238007 29238007 29238007 29238007 29238007 PERCENT USED 20 % 20 % 20 % 20 % 20 % SPEECH HOUR=12 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29227015 29227015 29227015 29227015 29227015 PERCENT USED 20 % 20 % 20 % 20 % 20 % SPEECH HOUR=13 00-14 15-29 30-44 45-59 AVERAGE BLOCKS FREE 29227015 29213322 29213322 29213322 29216745 PERCENT USED 20 % 20 % 20 % 20 % 20 %

### Reading the Standard Speech Blocks Usage Report

In the sample report, the heading shows the date and time that the report was run.

The first line of the report shows the date and time interval when data were gathered and the maximum number of available speech storage blocks on the system (Max Speech Blks). This line is repeated for each day of the report.

SPEECH HOUR = 08 The data displayed immediately below was gathered during the hour between 8 a.m. and 5 p.m. A column entry of 00-14 indicates data were gathered during the first 15-minutes of the hour; an entry of 15-29 refers to the second 15-minutes of the hour; 30-44 refers to the third 15-minutes of the hour; 45-59 refers to the final 15-minutes of the hour.

AVERAGE The average value of the four 15-minute samples. If a hyphen appears in place of a numerical value, it means that the data have not yet been gathered.

BLOCKS FREE The number of speech blocks not in use at the time of sampling.

PERCENT USED The number of speech blocks in use, as a percentage of the maximum number of speech blocks allowed on the system.

### Reading the Speech Blocks Usage Summary Report

The summary report displays the number of speech blocks used, the number that are free, and the percentage of speech storage used for each hour. The summary report is less specific than the standard report, but it allows you to determine the hours when speech storage is at its peak. The report also indicates the hours that have low speech storage.

To obtain an accurate picture of message and non-message related speech storage, the results of this report can be compared with the results of the Message Usage Report.

If names and greetings consume a large percentage of speech storage and leave too little storage for transient messages, you have the following options:

(a) Decrease the maximum greeting length allowed in the LCOS for that system

(b) Limit the recording of names for certain FCOS

(c) Perform both (a) and (b)

## Run the Speech Blocks Usage Report

1. From the Main Menu, select (R) Reports, (S) Statistics, and then (S) Speech Blocks Usage.

2. In the Speech Blocks Usage menu:

   - select (A) Beginning Hour and enter the first hour of the time period to report (0 = midnight; 12 = noon. Default is 8)

   - select (B) Ending Hour and enter the last hour of the time period to report. (Default is 17.)

   - select (C) Beginning Day and enter the first day of the week to report (Sun-Sat = 0-6. Default is Mon - Fri.)

   - select (D) Ending Day and enter the last day of the week to report

   - (optional) select (E) Summary = and choose N for detailed report or Y for a summary report. (Default is N.)

   - select (R) Run report

3. Select an output routing for the report:

   - C to send the report to the console without pausing

   - F to send the report to a file on the server

The standard Speech Blocks Usage Report displays data for each hour of the chosen interval, in 15-minute increments. The Speech Blocks Usage Summary Report shows a single value for each hour.