# Copy a Mailbox Greeting

Note: This procedure is not available in the Web Console.

This procedure describes how to copy a mailbox greeting, or name from one mailbox to another. You must perform this procedure at a server maintenance console, after a greeting has been recorded for the source mailbox. (See the NuPoint UM Web View help for instructions to record source mailbox greetings.)

To copy a mailbox greeting:

1. From the Main Menu, select (M) Mailbox Maintenance.

2. Select (K) Copy/Delete/Enable Mailbox Greetings.

3. At the COMMAND (Copy, Delete, or Enable ?): prompt, select C to copy.

4. At the Enter mailbox to copy name/greeting from: prompt, enter the mailbox number of the source mailbox.

5. At the Enter mailbox to copy name/greeting to: prompt, enter the mailbox number of the target mailbox. You can copy the greeting to more than one mailbox by using any of these formats:

6. A single mailbox number, for example 3788

7. A continuous range of mailbox numbers, for example 3001-3788

8. A series of mailbox numbers, for example 3781,3782,3786,3788

9. A mix of formats, for example 208,222-308,333,334,661

6. At the COMMAND (Enter source name/greeting number (0-5) [1]): prompt, select the greeting you want to copy:

   - For a user’s mailbox:

   - enter 1 for the Personal greeting.

   - For an administrator’s mailbox:

   - Enter 1 for the Day company greeting,

   - Enter 2 for the Night company greeting,

   - Enter 4 for the Alternate greeting.

   - For an attendant’s mailbox:

   - Enter 1 for the Message of the Day,

   - Enter 4 for the Alternate greeting.

   - For all mailboxes:

   - Enter 0 for the Name,

   - Enter 5 for the Fax Cover Sheet

7. The server confirms that the greeting/name has been copied. You can choose to copy more greetings, or press Enter to exit to the Mailbox Maintenance Menu.