# Define an Administrator Mailbox

To define an administrator’s mailbox:

1. From the Main Menu, select (S) System Maintenance, (R) Reconfiguration, (R) Reconfigure System.

2. Do one of the following:

3. Select (F) Modify Inactive Configuration if you just made a change through the Offline Menu without activating it

4. Otherwise, select (E) Modify Active Configuration.

3. Select (G) Group Selected and enter the number of the line group that this administrator’s mailbox serves.

4. Check the dialing plan for the specified line group. Ensure the administrator’s mailbox number that you want to designate is compatible with the number of digits allowed by the plan, does not start with a prohibited digit, and so on.

5. From the Voice Configuration Menu, select (M) Modify Application, and then (Z) Dial String and Mailbox menu.

6. Select (C) Administrator’s Mailbox # and enter the number you want to designate as the administrator’s mailbox. The administrator’s mailbox can be the default (998), one of the numbers already reserved for it, or any other number in the server, as long as it matches the dialing plan. Numbers reserved for the administrator’s mailbox are:

98 | 9999998
998 | 99999998
9998 | 999999998
99998 | 9999999998
999998 | 99999999998

7. Exit to the Main Menu to save the mailbox designation you just entered.

8. If the administrator’s mailbox number is not the default or is not one of the numbers reserved for it, create the mailbox through the Mailbox Maintenance Menu. Set the mailbox parameters the same as for a standard mailbox, with this exception:

9. Assign an FCOS that contains all the features of a typical administrator’s mailbox such as default FCOS 1 (Unlimited) or default FCOS 10 (VIP) to the mailbox.

Note: For enhanced server security, we recommend that you select a number other than the default or one of the reserved numbers.

9. To define an administrator’s mailbox for another line group, select the desired line group, and repeat the preceding steps. You can use a different number for each administrator’s mailbox if you want each line group to have a different company greeting.

Administrator Passcodes

When creating the administrator mailbox, you must ensure that the passcode you enter is not trivial. If you use the following types of passcodes, NuPoint UM will accept the entry but you will not be able to log in to the admin mailbox on subsequent attempts:

- do not use the mailbox number

- do not use consecutive digits (like 1234)

- do not use repeated digits (like 1111)

Examples of valid passcodes are: 1397 or 2684 (as long as the mailbox number is not the same).