# Configure an NP Forms Template Mailbox

This procedure describes how to configure an NP Forms Template mailbox and the Greeting Only mailboxes that will contain the questions for the NP Form. See Related Topics for links to detailed instructions.

1. Complete a Rotational Mailbox Diagram for each Rotational Mailbox, and a Mailbox Worksheet for all Template and Greeting Only mailboxes.

2. Create or modify the required template mailboxes and apply default FCOS 16 for Template mailboxes.

3. Create or modify the Greeting Only mailbox that will play the first question to callers and apply default FCOS 6 for Greeting-only mailboxes.

4. Configure all remaining child mailboxes in the same manner.

To create Distribution List 01 for the Template mailbox:

5. Create distribution list 01 with the following parameters:

1. - Mailbox number of the Template mailbox

   - Distribution List Number 01

   - Sorted list

   - Add as members the mailbox numbers of all Greeting Only mailboxes

- Implement a Rotational Mailbox System

Web Console:

- Managing Mailboxes

- Managing FCOS

- Managing Distribution Lists

Text Console:

- Configure a Rotational Mailbox

- Assign an FCOS to a Mailbox

- Customize Your FCOS

- Create or Modify a Distribution List