# Line Group Usage–Line–Statistics Report

The Line Group Usage–Line–Report shows the number of seconds that individual ports in a line group are busy and how many calls each port receives over a specified reporting period. You can choose to display the data for a single line group or for a range of line groups. The reporting period can be any hour, or range of hours, from the current day or portions of the most recent seven days.

You can choose to run either a full report, which gives the statistics in 15-minute increments for each hour of the reporting period, or a summary report, which shows the average line group usage for each hour. The figure at the end of this topic provides an excerpt from a sample Line Group Usage–Line–Report.

### To Run the Line Group Usage–Line–Report

1. Enter G for Group Usage–Line from the Statistics Menu.

The system displays the Line Group Usage Report Menu.

LINE GROUP USAGE REPORT MENU
(A) Beginning Hour (0 - 23) = [8] (B) Ending Hour (0 - 23) = [17] (C) Beginning Group Number (1 - 24) = [1] (D) Ending Group Number (1 - 24) = [24] (E) Beginning Day (0 - 6) = [1] (F) Ending Day (0 - 6) = [5] (R) Run Report (X) Exit

2. Enter A to select the time interval for the data to display.

- Enter the first hour of the time period to report
  (0 = midnight; 12 = noon).

- Enter B, then enter the last hour of the time period.

Notice that the default values are 8 (8 a.m.) to 17 (5 p.m.)

3. Choose the group, or range of groups, to report:

- Enter C and the number of the first group in the range to report.

- Enter D and the number of the last group in the range to report.

- Leave C and D at the default settings to report all groups.

- Enter the same group number for both C and D to report only one group.

The system retains statistical data from 12:00 midnight of the previous day.

- Option E allows you to choose today’s information or yesterday’s data (the default setting is Monday).

- Enter F to choose the ending day.

4. Enter R to run the report.

The system prompts you to choose a report destination.

5. Enter the report destination to begin the report.

Sample Standard Line Group Usage-Line-Report

## Reading the Line Group Usage–Line–Report

In the sample report, the heading shows the date and time that the report was run.

The first line of the report shows the date and time interval when the data were gathered.

GROUP
The lines belong to Line Group 1.

LINE 1:0:3 HOUR = 14
The data displayed immediately below refers to the triplet 1:0:3 (module 1, slot 0, port 3) for the time period between 2 p.m. and 3 p.m. Entry 00-14 indicates that data in the column were gathered during the first fifteen minutes of the hour; 15-29 refers to the second 15-minutes of the hour; 30-44 refers to the third 15 minutes of the hour; 45-59 refers to the final 15-minutes of the hour.

TOTAL
The data for the four 15-minute intervals. When a hyphen appears in place of a numerical value, it means that data have not been gathered.

EXAMPLE: If the report is run at 3:30 p.m., and the report interval is for hours 12 - 15 (noon to 3 p.m.), the entries for hour 15 (3 p.m. to 4 p.m.) show hyphens.

USAGE
The percentage of the hour the line was busy.

EXAMPLE: Line 1:0:0 was busy for 300 seconds out of 3600 or for 8% of the time between
2 p.m. and 3 p.m.

SECONDS
The total number of seconds that the line was busy during the time period.

CALLS
The number of calls that were received by the line during the time period.

## Reading the Line Group Usage–Line–Summary Report

The summary report displays the line groups by number and gives the total number of seconds and the total number of times that a line in that line group was used during the entire period reported. This report is less specific than the standard report, but it allows you to see at a glance which line group receives the most traffic during the specified time interval.