# What's New in this Release

## Release 8.1

### New Features

- When you add the Caller ID Filter action to a call flow, you can now add up to twenty entries to the list of numbers being filtered.

## Release 8.0

- Dial by Name (DBN) Enhancements:

- - Callers can now be prompted to dial either a first or last name to reach a mailbox owner. Previously, callers were simply prompted to dial "a name" which could be either a first name or a last name, depending on how it was originally entered.

  - In all supported languages, the prompts have been updated to say "Press 7 for the letters P, Q, R and S" and "Press 9 for the letters W, X, Y and Z".

- Additional Languages:

- - NuPoint UM now supports the installation of up to 25 prompt languages. Prior to R8.0, only nine prompt languages could be installed (English plus eight others).

  - Support has been added for three additional Nordic languages: Finnish, Swedish and Norwegian. Callers can receive prompts in these languages, and users can select one of them when accessing the Web View interface. The new languages are not available, however, in the Call Director interface.

  - Special accents and characters are permitted for mailbox names, such as the name "Jörgen Björkner." Note that when callers search for such a name using the dial by name feature, they must use equivalents for the accented characters (press 6/O on their telephone dialpad in order to select the letter ö).

  - The bilingual service has been expanded, making it multilingual with support for up to five languages. This means that when callers reach the Auto Attendant level, they may be prompted to select from up to five languages. Once selected, remaining prompts will be played in the selected language. Note that this selection must be performed at the NuPoint AWC since MiCollab Admin continues to be limited to two languages. For details, see the following topics: Language Router Action and Setting the Prompt Language.

  - All static text in emails sent to end users regarding voice and fax messages is consistent with the language associated with the user's account.

- New Call Director template: A new system template has been created, called "NP Receptionist", which provides the functionality of a simple automated attendant. The template greets the caller, asks for an extension number, and transfers the call to the destination. The existing NP Receptionist optional feature is still available; however, its use is not recommended.

## Release 7.0 SP1

- Support for Accented Characters: You can enter accented characters from the French, Dutch and German alphabets in the "Name" field of the Call Director interface. Other text-entry fields, such as "Email Address", still require unaccented (ASCII format) characters using the English alphabet.

## Release 7.0

- Tooltip help has been added to the Call Flow buttons, dropdown menus, and actions. When a user hovers over an item, a small pop-up window will appear containing a brief overview and usage instructions. The user can click a link within the window to open a help topic containing relevant, detailed information.

- While you are in the Web Console, pressing the Help icon brings up the help topic pertaining to the current screen.

- Call Flows may now be printed.

- Each Message and Menu action in a Call Flow requires an audio recording. It is now possible to Record Messages by having the system call your extension using "Call Me" functionality. Previously, if you wanted to record a message, you would have to call in to your NuPoint voice mailbox, log in, and press the * key to access the Call Director TUI.

- Call Director now supports time zone offsets (set during Mailbox configuration) in both Weekly and Holiday schedules for personal call flows. Note that line group call flows cannot take advantage of this feature because they always use the system time zone.

## Release 5.0

- The Language Routing action enables callers to select between two prompt languages (e.g. English and French)

## Release 4.2

- Conditional greetings can now be toggled on or off from the Telephone User Interface (TUI)

## Release 4.1

- Advanced UM voice mail synchronization with Blackberry devices

- Speech to Text optional feature provides transcription of voice messages to text messages

## Release 4.0

- Web View interface and online help now available in Latin American Spanish

- Extended Absence Greetings are now available in Canadian French, European French, Latin American Spanish, and Dutch

- Advanced Unified Messaging can now be integrated with Lotus Notes 7

- Configurable compression codec for audio files used in Unified Messaging

- The NuPoint Unified Messenger product has been renamed to NuPoint Unified Messaging TM (NuPoint UM)