# What's New in This Release

## Release 8.0

Also see: List of topics that have been changed/added for Release 8.0.

- Technology Alignment for NuPoint UM Release 8.0:

Product Type | Product Name | Version Supported | Notes
Call Control servers | MiVoice MX-ONE | 6.0 SP2 |
MiVoice Business | 6.0 SP3 (12.0.3.24), 7.0 and 7.1 | If your MiVoice Business has software that is older than R6.0 SP3 (12.0.3.24), you must upgrade it to a later software release prior to installing R8.0 on NuPoint UM.
Email servers for Advanced UM | MS Exchange | 2010 SP3 and 2013 CU9 | MS Exchange can be used with the following NuPoint features: Advanced UM with IMAP Advanced UM with MAPI
Lotus Domino | 7 | Lotus Domino, GMail and Office 365 can be used with the following NuPoint feature: Advanced UM with IMAP
Google Mail (GMail) | N/A (web-based)
Office 365 | N/A (web-based)
Email clients for Advanced UM | MS Outlook | 2010 and 2013 SP1 |
Lotus Notes | 7 |
Operating Systems | MS Windows | 7.0, 8.0 and 8.1 | MS Windows supports the following NuPoint functions: Web Console (in browser) Web View (in browser) Outlook Client Plugin (OCP) Fax Printer
Apple OS X | 10.9.x | Apple OS X supports the following NuPoint functions: Web View (in browser)
MAPI Gateway servers | Windows | 8 Professional (64 bit) Server 2008 (32 bit) Server 2008 R2 (64 bit) Server 2012 |
Web Browers | Internet Explorer | 9, 10 and 11 | The web browsers can be used with the NuPoint interfaces: Web Console Web View
Mozilla Firefox | 37, 38 and 39
Google Chrome | 40, 41 and 42
Apple Safari | 7.0 and 7.1
Active Directory Snap-in application and server | MS Active Directory Services (data source) | 2008 R2 and 2012 R2 | The Active Directory Snap-In is used with the Speech Auto Attendant feature.
MS Exchange Server | 2010 and 2013 with CAS
Presence application and server | MS Active Directory Service (data source) | 2008 | Presence is used with the Speech Auto Attendant feature.
MS Live Communication Server (LCS) | 2005 SP2
MS Office Communications Server (OCS) | 2007
Lotus Sametime | 8.0
Virtualization platforms | VMware vSphere | For details concerning the currently supported software application versions, see the Virtual Appliance Deployment Solutions Guide available at Mitel Online.
Microsoft Hyper-V

- Technology Retirement — Effective R8.0, NuPoint UM no longer supports the following:

- - Operating systems: Windows XP.

  - Email servers: Exchange 2000; Exchange 2003; Exchange 2007.

  - Email clients: Outlook 2000; Outlook 2003; Outlook 2007.

  - Features/Applications: NP Receptionist; Ops Manager.

- Dial-by-Name (DBN) Enhancements:

- - Callers can now be prompted to dial either a first or last name to reach a mailbox owner. Previously, callers were prompted to simply dial "a name" which could be either a first name or a last name, depending on how the mailbox was originally programmed. Dial-by-Name can be programmed as feature of the NuPoint Voice Application or as a call flow action in Call Director.

  - In all supported languages, the prompts have been updated to say "Press 7 for the letters P, Q, R and S" and "Press 9 for the letters W, X, Y and Z".

- 12/24 Hour Clock: Mailbox owners can now view message timestamps in the clock format they are familiar with, based on their language. This means that users who speak English or Latin American Spanish will receive message time stamps in 12-hour format (for example, 9:00 a.m. or 3:00 p.m.) while users who speak any other language will receive message time stamps in 24-hour format (for example, 9:00 hour or 15:00 hour). By selecting a language when they log in to Web View, mailbox owners receive message time stamps in the format for that language. Similarly, when mailbox owners log in through the TUI, they receive time stamps in the format that matches the LCOS language setting assigned to their mailbox.

- Faxes in PDF or TIFF format: Depending on the system configuration, you can receive faxes in either PDF or TIFF format. Previously, faxes could only be received in TIFF format. See Fax Download Settings.

- New Call Director template: A new system template has been created, called NP Receptionist, which provides the functionality of a simple automated attendant. The template greets the caller, asks for an extension number, and transfers the call to the destination. The existing NP Receptionist optional feature is still available; however, its use is not recommended.

- Additional Languages:

- - NuPoint UM now supports the installation of up to 25 prompt languages. Prior to R8.0, only nine prompt languages could be installed (English plus eight others).

  - Support has been added for the following languages: Finnish, Swedish and Norwegian. Callers can receive prompts in these languages, and users can select one of them when accessing the Web View interface. The new languages are not available, however, in the Call Director interface.

  - Special accents and characters are permitted for mailbox names, such as the name "Jörgen Björkner." Note that when callers search for such a name using the Dial-by-Name feature, they must use equivalents for the accented characters (press 6/O on their telephone keypad in order to select the letter ö). For details, see the list of supported characters.

    The Dial-by-Name address book now supports accented characters in Finnish, Swedish and Norwegian. To search for a name with an accented character, users should press the phone key for the closest unaccented (English) equivalent. For example, to search for the letter Ä, users should press the 2 (A) key.

    The following new characters are supported:

    Accented Characters | Unaccented Characters | Phone Keypad Key
    Ȧ | ȧ | A | a | 2
    Å | å | A | a | 2
    Â | â | A | a | 2
    Ä | ä | A | a | 2
    Æ | æ | E | e | 3
    Ö | ö | O | o | 6
    Ø | ø | O | o | 6

  - The Bilingual Service feature has been expanded to five languages, making it "Multilingual." Activate the feature by installing the alternate-language prompt software on NuPoint, configuring a line group with up to five Language Prompts, and then (optionally) adding the Language Router action to a Call Director call flow. When callers reach the Message Center or Receptionist application, they will hear an initial greeting asking them to select one of the languages. Thereafter, they will receive prompts in their selected language.

- UM Improvements:

- - Email notification when mailbox is full: Mailbox owners will receive an email message when their voice mailbox is approaching its capacity (80% full). The email is sent on a daily basis until the message count is reduced, and includes a link to Web View to facilitate message management. This feature supplements the existing functionality where users receive a verbal alert through the TUI. See LCOS Parameters and Defaults and Feature Bit 146.

  - Display caller name in emails: When the name of the caller is available, it will be displayed in the email header rather than the calling number identification (CLI). The calling number will continue to appear in the body of the message to facilitate easy callback from mobile devices.

- Integration with SIP-based New Call Control products: Currently, NuPoint UM in MiCollab supports standard voicemail features when integrated with MiVoice Office 250 over SIP. With Release 8.0, NuPoint UM will support a similar feature set with the MiVoice MX-ONE (for MiCollab and Standalone) and MiVoice 5000 (for MiCollab only). Please refer to the technical documentation for the particular call control products for additional information.
  Note: When you add the MX-ONE as Network Element on a Standalone NuPoint UM system, you may now enable support for up to 120 SIP ports.

- System Improvements (with Mitel Standard Linux R10.3):

- - NuPoint Release 8.0 is supported as a 32-bit application on the 64-bit distribution of MSL Release 10.3.

  - To install NuPoint Release 8.0, you must do a complete system backup and then perform a fresh install of the MSL operating system, followed by a database restore. You may use a database from NuPoint Release 5.0 SP1 or later. See the NuPoint UM Technician's Handbook for instructions.

Note: For detailed information concerning system improvements, refer to the Mitel Standard Linux documentation.

Note: For detailed information concerning VMware vSphere and Microsoft Hyper-V software and hardware requirements, supported features and configurations, plus installation instructions, refer to the Virtual Appliance Deployment Solutions Guide on Mitel Online.