NISC CallCapture IVR
NISC
App Overview
NISC’s Enterprise Solutions are designed for cooperation, leveraging your data across each persona for quick, efficient access, regardless of your daily tasks. Every one of NISC’s Enterprise Solutions includes items that will help you go mobile, stay connected and serve your customers successfully. Call to Order Meeting Management, Document Management, iVUE AppSuite, Business Intelligence & Reporting, and Multi-Channel Messaging
Benefits of NISC CallCapture IVR
Connect with your Community
Your community relies on you for essential services. Your technology should enhance your connection to your community. NISC’s Service builds customer engagement through innovation to help you deliver the best possible service
Engage the Enterprise
Your organization requires collaboration to provide the best possible service to your community. Data silos are ineffective and inefficient. Your technology should not only enable the sharing of information – but enhance it, regardless of role or location. That’s the strength of the NISC Enterprise – integration across the organization, from the front office to the field.
Optimize your Resources
It’s critical for you to effectively communicate with your community and within your organization. NISC’s Operations Solution connects your employees from the front office to the field, leading to greater efficiency across your entire workforce.
Features
- iVUE - Data in the field
- Board Meeting Management
- Document Management
- Business Intelligence & Reporting
- Multi Channel Messaging
- Customer Care & Billing Services
- Collection Services
- Service Management
- Integrated Payment
- Other Enterprise Business Services
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| 2020 Version | MiVoice Business | 9.0 PR1 | HO3860 |
| MiVoice Border Gateway | 10.1 |
Certification
Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.
How to Get
Please contact https://www.nisc.coop
Support
Application support: Please contact https://www.nisc.coop
Integration support: Please contact your Mitel Channel Partner/Reseller.
About NISC
National Information Solutions Cooperative (NISC) is an information technology company that develops and supports software and hardware solutions for our Member-Owners who are primarily utility cooperatives and broadband companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions. At NISC, our focus is service excellence and innovative information technology solutions that enable our Member-Owners to excel in customer service, maximize diversification opportunities, and compete effectively in the changing utility and broadband industries.
Website:https://www.nisc.coop