Contact Center

Learn to use this all-in-one, hosted call center solution for MiCloud Connect users with enterprise-grade performance. Learn how to use role-based tools associated with the MiCloud Connect Contact Center.
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Agent Interaction Center
Agent Manager
Contact Center Director
Supervisor Interaction Center
Connect for Salesforce
Historical Reporting image
Historical Reporting
Graphical Call Control Scripting Tool
Graphical Call Control Scripting (GCCS)
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