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The Mitel Performance Analytics dashboard takes management of Mitel UC solutions a step further, with at-a-glance reporting of trends and statistics by device and by location. Using a standard web browser from a PC or mobile device, Firmdale Hotels can monitor the performance of their systems on an ongoing and historical basis.
Firmdale Hotels now has a powerful tool at its fingertips, ensuring their business communications network will always be responsive and reliable. Today, Firmdale Hotels can manage devices in all of its locations from a single, secure dashboard—saving the company time and travel costs.
“Accessing Mitel devices with a single login saves us time and allows us to troubleshoot problems without onsite visits,” said Mark Rupert Read, Director of IT for Firmdale Hotels. “We also appreciate that this access is secure, giving us peace of mind.”
Mitels förståelse för hotell- och anläggningsbranschen är anledningen till att Hyatt Hotels förlitade sig på Mitel när det gällde kommunikationslösningar.
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När Hotelbeds expanderade, arbetade de tillsammans med Mitel för att strategiskt anpassa sin kommunikationslösning.
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Viking Line stopped dropping calls and got a more flexible communications system when it purchased Mitel.