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Product hero

Headquarter Toyota

With two locations and 300 employees, Headquarter Toyota sought more efficient ways to conduct meetings and expedite staff interactions, while fostering  a cohesive working environment. To upgrade to a cost-effective, scalable VoIP solution with more features and less complexity, they turned to Mitel.
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To help shape a VoIP solution that delivered unparalleled customer service for Headquarter, Judy Serra, controller and assistant general manager, enlisted the help of resellers who proposed a turnkey solution offering the advanced IVR functionality of bridgeSpeak with the Mitel UC platform. Armed with the list of requirements, Headquarter considered demonstrations and proposals from all the major telephony vendors, including Avaya, Cisco and Mitel.

“We compared features, pricing and support factors," Serra said. "While each vendor had some of what we were looking for, only Mitel offered a compelling whole solution—the simplicity of the user interface, the scalability of the infrastructure and a sophisticated yet easy-to-manage IP architecture.”

    goals
    • Improve communication between locations
    • Enhance employee-to-employee and employee-to-customer communication
    • Reduce costs
    results
    • Expedited sales process
    • Cost saving due to reduced travel and four-digit calling
    • Less need for IT to manage the system
    • IM, web chat and video

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Business Phone Systems

IP Phones Peripherals

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Lösningar
Product hero

Headquarter Toyota

With two locations and 300 employees, Headquarter Toyota sought more efficient ways to conduct meetings and expedite staff interactions, while fostering  a cohesive working environment. To upgrade to a cost-effective, scalable VoIP solution with more features and less complexity, they turned to Mitel.
Download Now
Tien Wah Press

Tien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.

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Kundframgångar
Taxi Stockholm

Stockholm, tisdag den 14 november 2017. Termometern visar ett par minusgrader när 300 000 pendlare nås av budskapet: “Inga pendeltåg stannar i Stockholm City eller Odenplan.” Även tunneln på Norra länken har stängts av på grund av elfel. Samtidigt börjar bokningarna strömma in till Taxi Stockholm.

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Stadium

Stadiums uttalade uppdrag är att inspirera till en aktiv livsstil, genom att erbjuda moderna och funktionella sportartiklar och sportkläder till bästa pris. De ledorden genomsyrar förstås alla delar av företaget och hur Stadium väljer att profilera sig gentemot sina kunder – inklusive kundservicen.

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