Från privata tillvägagångssätt till regionala sjukhussystem sätter våra vårdkunder sina patienter först. Patientvänliga kommunikations arbetsflöden kombinerat med effektiva personalhanteringssystem och integreringar med viktiga elektroniska system för hälsovårdsposter hjälper våra vårdkunder att fokusera på läkning.
När du ringer sjukhuset är ärendet oftast angeläget och sällan roligt. Ett snabbt svar, ett vänligt bemötande och korrekt information är därför ännu viktigare än inom andra områden – ibland gäller det till och med livet. I vårdsektorn är historierna många om tidsbrist, underbemanning, ökande arbetsbelastning och till följd av detta ett bemötande av patienter och anhöriga som lämnar mycket övrigt att önska. Men det finns också lysande undantag.
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HIPAA compliant communications platform adheres to strict regulations for healthcare communications suite.
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När Region Uppsala upphandlade ett nytt avtal för kommunikation som tjänst handlade det både om att förenkla och att effektivisera den befintliga växelinfrastrukturen samt att förbereda för morgondagens vård och omsorg.
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Jessie May, a children’s hospice-at-home service, decided it was time to upgrade their communications system as well. They needed a more modern solution that would help them better deliver the outstanding care their young patients needed.
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Community Physicians Group had an expensive, under-performing communications system that kept dropping calls. They decided to upgrade to a modern solution that was feature-rich, affordable and scalable to allow for future expansion.
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The Tulane Health Science Center needed a secure and cost-effective communications tool for remote workers, and found the solution with Mitel.
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Mitel’s Unified communication solutions have helped Turku University Hospital speed up the flow of information and improve customer service.
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When Amstelland Hospital in Amstelveen started looking for a replacement for its telephone switchboard, one of the most important requirements was optimum accessibility via portable handsets.
When it came time for BMI Health to move their primary contact centre to new facilities, they saw an opportunity to upgrade to a new system with expanded capabilities.
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Mitel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits.
EMAS worked with Mitel to remove system limitations and increase performance.
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Group & Pension Administrators (GPA) needed to reduce costs and migrate to the cloud.
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A healthy communications solution delivered at Gore Hospital, delighting staff and patients.
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HealthEast worked with Mitel to upgrade its contact center and communications solution.
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Kids Plus Pediatrics needed a new phone system that would connect their offices.
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MedQuist was growing, and they need a cost-effective communications system that grew along with them.
NHIS worked with Mitel to provide reliable communications their 13,000 users could count on.
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For a more reliable, secure way to communicate, TCCSC turned to Mitel.
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TELErhythmics relied on Mitel to introduce it to technology that could keep up with the new communication demands this paradigm demands.
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Powerful communications solution provides cost-effective mobility for ValleyENT medical practitioners and greater accessibility for patients.
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Welch Dental needed a way to handle, track and verify a high call volume and improve customer service.
