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The new telephony infrastructure now offers improved connectivity, is faster and much more reliable. Mitel Connect can do so much more than the legacy phone system. Previously, messages could only be left on one specific phone but with Mitel Connect, messages can be left or picked up from any phone, and calls can be transferred to a vast number of users.
A huge benefit is that remote staff now have unlimited access to the communication system. With more people working in remote locations, it offers a more flexible way of working.
"This is a huge move for Jessie May, into ‘new world’ technology and it has all been very positive," said Office Manager Jayne Short.
When Amstelland Hospital in Amstelveen started looking for a replacement for its telephone switchboard, one of the most important requirements was optimum accessibility via portable handsets.
When it came time for BMI Health to move their primary contact centre to new facilities, they saw an opportunity to upgrade to a new system with expanded capabilities.
Läs merHIPAA compliant communications platform adheres to strict regulations for healthcare communications suite.
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