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“Preventing downtime that affects our customer base is always top of mind. If we can’t communicate with them, we can’t serve them and that is a big problem. MarWatch allows us to be proactive and know about problems as soon as they occur, preventing downtime or a decline in voice quality,” said Doug Roswell, Banking Systems and Telecommunication Analyst.
Whitney National Bank, a growing institution, needed a reliable and advanced solution to improve customer experience.
Läs merWith an end-of-life phone system that lacked business productivity features, Weber State Credit Union was unable to accommodate growth.
Weightmans, a top 60 law firm, needed to become a true technology-focused firm with a new phone system.
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