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The company’s new purchase won’t be the first Mitel system that MIS Manager Daryl Connell has used. Seven of his ten years in the business have been spent administering Mitel technology, and he knows very well what Mitel offers.
“In the past, I worked at a 35-person contact center with over 2000 extensions,” he explains, “and the ease of administration of the Mitel technology that supported it was amazing.”
Connell expects Llewellyn’s Mitel solution will prove equally easy to administer, demanding fewer human resources than competing systems. Rather than assign one dedicated person to support the system, as he would with some solutions, he knows he can “spread the responsibility across several people, without having any appreciable impact on their workload.”
Resia Travel Group, som består av Resia, Resfeber.se, Boxoffice.se och Bengt-Martins, är Sveriges största privatägda resebyråer, med ungefär 600 anställda på 60 orter i hela landet, med en bruttoomsättning på omkring 4 miljarder kronor och till nyligen dessutom med en omodern infrastruktur för telefoni.
Läs merHeadquarter Toyota sought more efficient ways to conduct meetings and expedite staff interactions, while fostering a cohesive working environment. To upgrade to a cost-effective, scalable VoIP solution with more features and less complexity, they turned to Mitel.
Läs merTien Wah Press had an aging telephony system that was inefficient and expensive, so they switched to a modern, IP-based unified communications solution, saving 50 percent on telephony costs.
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