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Milwaukee Brewers™

The Milwaukee Brewers™ were searching for a scalable, feature-rich communications solution that would boost productivity across the board, and Mitel IP phones were just what they needed to knock it out of the park.

“Right before we moved to Mitel, we were running into support issues, availability of parts and other constraints because of the legacy PBX system we had,” said Corey Kmichik, Director of Network Services. “That started our search for a replacement phone system that could provide an easier, more modern experience.”

Major League Baseball trademarks and copyrights are used with permission of MLB Advanced Media, L.P. All rights reserved.

    goals
    • Outdated PBX phone system offered very few features, inhibiting productivity
    • The organization was expanding, but their phone system couldn’t scale easily and cost-effectively
    • Working on the go, from home or from different locations was far from seamless for coaches, players, scouts and corporate staff
    results
    • Improved call metrics with better data gathering features
    • Dramatically increased contact center productivity and efficiency
    • Greater connectivity across locations
    • Improved ability to work remotely
    • Increased scalability for a more flexible future

Hitta den perfekta lösningen för ditt företag

Major League Baseball

Major League Baseball (MLB) needed a way for all 30 teams to have a better way to communicate on the field by providing a common user experience. Mitel helped the MLB give players, coaches and officials with simple communications, which also enhanced the fan experience.

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Tottenham Hotspur Football Club

When Tottenham Hotspur began building a new sports and entertainment stadium, they needed a way to improve customer service capabilities and employee collaboration. Mitel was there to answer the call.

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Senators Sports & Entertainment

När Ottawa Senators ville få smidig och snabb företagskommunikation valde de Mitel.

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