Six Payment Services

The company mostly targets customers in restaurants and high-class hotel chains, as well as parking operators. Six Payment Services’s business requires it to be constantly ready to listen to every concern and wish of its customers. Any failure would have a significant impact, not only on their financial situation, but also on their image and, therefore, on their relationship of trust with their customers.

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“What Mitel provides us - and what others couldn’t - was significant value add in terms of additional applications that we could run across our virtualised voice infrastructure to give us more manageability, flexibility and more sophisticated and adaptable report generation potential,” said Benoît Collet, Director of IT at Six Payment Services Luxembourg.

Goals

Decentralized, unified and flexible telephone system
Permanently available infrastructure and solution
Integration and cooperation across all sites and their respective infrastructures
Greater mobility for employees
Lower internal communication costs
Strengthening of external telecommunications