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Six Payment Services

The company mostly targets customers in restaurants and high-class hotel chains, as well as parking operators. Six Payment Services’s business requires it to be constantly ready to listen to every concern and wish of its customers. Any failure would have a significant impact, not only on their financial situation, but also on their image and, therefore, on their relationship of trust with their customers.
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“What Mitel provides us - and what others couldn’t - was significant value add in terms of additional applications that we could run across our virtualised voice infrastructure to give us more manageability, flexibility and more sophisticated and adaptable report generation potential,” said Benoît Collet, Director of IT at Six Payment Services Luxembourg.

    Goals
    • Decentralized, unified and flexible telephone system 
    • Permanently available infrastructure and solution 
    • Integration and cooperation across all sites and their respective infrastructures 
    • Greater mobility for employees 
    • Lower internal communication costs 
    • Strengthening of external telecommunications 
    Results
    • Harmonized and resilient telephone infrastructure 
    • Centralized management of communications infrastructure 
    • Unified communications functions 
    • Reduction of costs between sites 
    • Increased support for employee mobility 
    • 24/7 customer service 

Produkter


MiVoice 5320 IP Phone

MiVoice 5340e IP Phone

MiVoice 5360 IP Phone

MiCollab Audio, Web & Video Conferencing

MiVoice Border Gateway

MiCollab Client Softphone

MiCollab

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Brightside Insurance and Warranty Solutions needed the right technology for ‘follow the sun’ connectivity and business continuity across multiple international sites.

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As Carlson Wagonlit Travel (CWT) continued to grow as a significant player in the travel management marketplace and became the second-largest corporate travel management provider in North America, its workforce dynamic also changed.

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