After consulting with the Med+Plus division of Business Computers of Memphis, TELErhythmics decided to replace its old system with Mitel’s MiVoice Call Recording and Quality Management software.
The solution is used as a training tool to demonstrate to staff members how they are expected to perform and give them real world examples. It’s also used in the event of patient disputes or complaints regarding quality of service.
“Having Mitel’s Quality Management solution has definitely saved us business,” said CEO Jan Callaway.
När Region Uppsala upphandlade ett nytt avtal för kommunikation som tjänst handlade det både om att förenkla och att effektivisera den befintliga växelinfrastrukturen samt att förbereda för morgondagens vård och omsorg.Läs mer
Community Physicians Group had an expensive, under-performing communications system that kept dropping calls. They decided to upgrade to a modern solution that was feature-rich, affordable and scalable to allow for future expansion.Läs mer
Mitel’s Unified communication solutions have helped Turku University Hospital speed up the flow of information and improve customer service.Läs mer