“The most important requirement we came up with was supplier reliability. It was our aim to work with an organization that would be able to work with us, not only now, but in the future as well,” said K.C. Eldering, ICT Team Leader.
“We also wanted future-proof technology so IP telephony was the obvious choice. Furthermore, we required a scalable solution in the event of other local authorities wanting to join in so we could then expand without difficulty. Of course, the solution would have to satisfy all our requirements in terms of functionality. Eventually we selected a Mitel® IP solution because it satisfied our specification of needs and requirements. There’s a good balance between cost and quality. Mitel offers a stable platform that is scalable, reliable, has plenty of functionality, and is highly regarded in the marketplace.”
Ashford Borough Council has been expanding its voice services with Mitel Communications Director (MCD), and around the Mitel Contact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.Läs mer
Oakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.Läs mer
The City of Porvoo, Finland was looking for a digitization partner, and found just that in Mitel.Läs mer