“The challenge of deploying IP was in persuading the board to approve it. At a fundamental level we had a phone system that worked and I wanted to replace it with a phone system that works. Put in those sort of terms, it is not a particularly attractive sell. I had wanted to install IP for about three or four years and I couldn’t get the figures to stack up in such a way that I would even be prepared to go to the board,” said Stuart Whittle, IS and Operations Director.
Söderberg & Partners provade Mitels senaste MiContact Center Businesslösning och levererade en integrerad omnikanalskundupplevelse.Läs mer
Brightside Insurance and Warranty Solutions needed the right technology for ‘follow the sun’ connectivity and business continuity across multiple international sites.Läs mer
As Carlson Wagonlit Travel (CWT) continued to grow as a significant player in the travel management marketplace and became the second-largest corporate travel management provider in North America, its workforce dynamic also changed.Läs mer