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MiCloud Connect CX

Features
Make your customer experience your competitive advantage
Advanced Features
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Contact Center Features
View Features
Quality Control
View Features
Advanced Features
Contact Center Features
Quality Control
Architecture
Artificial Intelligence
Certifications
Integrations
Scalability
CTI
Omnichannel
Power Dialer
Reporting
Routing
App Ecosystem
Quality Management
Self-Service
Speech Analytics
Voice
Workforce Management
MiCloud Connect CX Features
Deliver personalized customer experiences with a cloud-native solution that combines enterprise-class modern cloud architecture with a consumer-like experience. MiCloud Connect CX can help your business make customer experience its competitive advantage.
IC_Intelligence
Be Intelligent
MiCloud Connect CX IQ infuses the power of artificial intelligence into every element of our contact center solution, driving higher efficiency, cost reduction and an improved customer experience.
IPS_App Development
Work with the tools you love
Your contact center software should integrate seamlessly with the tools your agents already use on a daily basis. With MiCloud Connect CX, you get over 50 integrations, like the deepest Salesforce integration in the industry, right out of the box, which means your team can stay focused on serving your customers, instead of learning a new tool.
IC_Intelligence
Be Intelligent
MiCloud Connect CX IQ infuses the power of artificial intelligence into every element of our contact center solution, driving higher efficiency, cost reduction and an improved customer experience.
IPS_App Development
Work with the tools you love
Your contact center software should integrate seamlessly with the tools your agents already use on a daily basis. With MiCloud Connect CX, you get over 50 integrations, like the deepest Salesforce integration in the industry, right out of the box, which means your team can stay focused on serving your customers, instead of learning a new tool.
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