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Why MItel

Industries We Serve
Providing solutions tailored to your needs
Business Size
Helping Businesses of all sizes achieve their goals
Business Need
Mitel has the tools you need to simplify your business communications

Products & Services

Products
Feature rich communications, collaboration, and contact center solutions
Services
Helping you make the most of your communications solutions

Partners

Partnering with Mitel
Grow your business with us
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Get trained so you can bring more value tor you customers
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Develop integrations with our applications and solutions
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Customers

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Upgrades offering choice, flexibility, and innovation
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Make the most of your investments
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Take your business to the next level

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Industries We Serve

Healthcare
Emergency Response, Patient Experience and More
Financial Services
Contact Center Agent Solution, Financial Service Integrations and more
Government
Security and Compliance, Efficiencies and more
Hospitality
Hotels, Cruise Ships and more
Education
Crisis Protocol, Student Experiences and more
View All Industries

Business Size

Enterprise
2,500+ Employees
Medium
101 to 2,500 Employees
Small
2 to 100 Employees

Business Need

Apps Integrations
Open up new possibilities for your organization
Hybrid Communications
Tailored to your organization's needs
Mitel AI Ecosystem
Solutions customers can implement and deploy with ease
Security Compliance Resiliency
Ensure your customers' data is safeguarded while also ensuring your team's productivity
Call Center Customer Experience
Your customers expect more now than ever before
Other Business Need
Mitel has the tools you need to simplify your business communications

Products

Business Phone Systems
Bring People and Ideas Together
Collaboration and Meetings
Share ideas more easily than ever
Contact Center
Exceptional experiences for your customers
Phones and Accessories
SIP/IP Phones, DECT phones, conference phones and more
Mission Critical and Vertical Solutions
End to end vertical and industrial solutions to overcome critical events and be future ready.

Services

By Lifecycle Phase
Complete end-to-end lifecycle of services
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Industry Specific Solutions
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Healthcare

Emergency Response Solution

Appointment Booking and Notification Solution

Elderly Care Solution

Healthcare Integrations

Healthcare Case Studies

Financial Services

Contact Center Agent Solution

Mortgage and Loan Application Solution

Financial Service Integrations

Financial Services Case Studies

Government

Gain Flexibility and Efficiency

Security and Compliance

Government Integrations

Government Case Studies

Hospitality

Reservation and Guest Request Solution

Limited Service and Small Business Solution

Notification Solution

Hospitality Integrations

Hospitality Case Studies

Hotels, Cruise Ships and More

Whether you are a big hotel in a bustling city square or a series of cottages by a peaceful lake, having flexible and secure communications and collaboration tools are at the heart of the positive experience so crucial to your business.

Education

Improve Crisis Protocol

Improve Student Experience

Education integrations

Education Case Studies

Business Phone Systems

MiVoice Business

MiVoice MX-ONE

OpenScape Business

MiVoice Office 400

Collaboration and Meetings

Zoom Workplace

MiCollab

Mitel OpenScape UC

Unify Phone

Microsoft Teams Integration

Contact Center

Mitel CX

MiContact Center Enterprise

MiContact Center Business

Mitel Workforce Optimization

Phones and Accessories

IP Phones

DECT Solutions

Mitel OpenScape Desk Phone CPx10 Family

Conference Phones

Mission Critical and Vertical Solutions

Mitel Critical Event Management

OpenScape Alarm Response

Virtual Care Collaboration Service

OpenScape Xpert

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Oceania

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Technology

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DE

Mitel Administration User Guide
CloudLink Gateway(HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings(HTML)
MiTeam Meetings Mobile(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)
OfficeLink(HTML)

EN

CloudLink - Deployment Guide with MiVoice 5000
CloudLink Integration with MiVoice MX-ONE - Deployment Guide
CloudLink Daemon Solution Guide
MiVoice Business - CloudLink Integration with MiVoice Business Deployment Guide
Mitel Administration User Guide
CloudLink Gateway (HTML)
CloudLink Integration with MiVoice Office 400(HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings(HTML)
MiTeam Meetings Mobile(HTML)
MiTeam Meetings Mobile Release Notes(HTML)
MiTeam Meetings Release Notes(HTML)
Mitel Voice Assist Admin Guide (HTML)
Mitel Voice Assist Release Notes (HTML)
Mitel Administration for MiVoice Business Solution guide
Mitel CloudLink Overview Guide
Mitel Administration for MiVoice Business Release Notes (HTML)
Mitel Assistant(HTML)
Mitel Assistant Release Notes(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Mobile Application Release Notes(HTML)
Mitel One Web Application(HTML)
Mitel One Web Application Release Notes(HTML)
Mitel Voice Assist Admin Guide (HTML)
Mitel Web Extension(HTML)
MiVoice Office Web Application Release Notes(HTML)
MS Teams Solution Guide(HTML)
OffieLink(HTML)
MiTeam Meetings Outlook Add-In User Guide

ES-ES

Mitel Administration User Guide
CloudLink Gateway (HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings(HTML)
MiTeam Meetings Mobile(HTML)
Mitel Web Extension(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)

FR-FR

Cloudlink - Guide de Déploiement avec MiVoice 5000
Mitel Administration User Guide
CloudLink Gateway(HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings(HTML)
MiTeam Meetings Mobile(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)

IT

Mitel Administration User Guide
CloudLink Gateway (HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings(HTML)
MiTeam Meetings Mobile(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)

NL

Mitel Administrtation User Guide
CloudLink Gateway (HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MiTeam Meetings Mobile(HTML)
MiTeam Meetings(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)

PT

Mitel Admnistration User Guide
CloudLink Gateway (HTML)
CloudLink Platform(HTML)
MOWA-MOMA Migration to Mitel One For Partners(HTML)
MOWA-MOMA Migration to Mitel One For End-Users(HTML)
MiTeam Meetings Mobile(HTML)
MiTeam Meetings(HTML)
Mitel Assistant(HTML)
Mitel One Deployment Guide for MiVoice Office 400(HTML)
Mitel One Mobile Application(HTML)
Mitel One Web Application(HTML)
Mitel Web Extension(HTML)
MS Teams Solution Guide(HTML)

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