Adding subroutines to workflows

You can add subroutines you have built or default subroutines to workflows. For more information on the default subroutines that ship with IVR Routing, see "IVR Routing default workflows and subroutines".

To add a subroutine to a workflow
  1. Click IVR Routing > Workflows, and select the workflow to which you want to add a subroutine.
  2. Click Toolbox, and drag and drop a Subroutine activity onto the Workflows Canvas.
  3. Right-click the Subroutine and select Assign Subroutine.
  4. Select a subroutine from the list and click OK.
  5. Click Save.
Parent topic: Building subroutines
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