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7.2.7. Displaying Agent Queue Binding Window Previous topic Parent topic Child topic Next topic

Step by Step

  1. In the Agents Binding List hover over the agent for whom you want to see details.
    The Agent Queue Binding pop window displays the following information regarding the agent:
    • Name
    • Queue
    • Agent Type
    • Callback Agent
    • Skill Level
    • Work Time
OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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