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7.2.6. Customizing the Display of Agent Binding List Previous topic Parent topic Child topic Next topic

Prerequisites

You are an agent with the authorization level of a Supervisor or Administrator.

Step by Step

  1. Hover over Agents in the Agents Binding List area and click on settings.svg.
  2. Move the sliders for the queues that you want to be displayed in the Agents Binding List area to ON.
  3. Move the sliders for the queues that you do not want to be displayed in the Agents Binding List area to OFF.