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6.5. Work Time Previous topic Parent topic Child topic Next topic

The work time enables you to finish any administrative tasks that may be required after completing a call or reading a fax or email before you receive the next call, fax or email.

On ending a call (fax or email) and closing the associated screen pop, you are automatically in the default work time. After this time period expires, you automatically return to the logged in state.
You can optionally extend the work time, more than once if needed. To be available for new calls, fax and email, you must terminate the ongoing work time or wait for it to expire.
The maximum supported work time is around 16 minutes (999 seconds).