12.1. Changing a Subscriber's Presence Status 
Prerequisites
You are an agent (Agent, Supervisor or Administrator) with an active myAttendant
license.
The Attendant
Buttons panel is open; see Section 10.1.
Step by Step
- On the Attendant
Buttons panel select the relevant presence status under
Change Status in the context menu of the
attendant button for the desired subscriber.The Change Status pop up window appears.
-
INFO:
If a myAttendant license is not active, when right clicking a user's attendant button the Change Status option is greyed out.
-
- If desired, enter an info text for the presence status of the subscriber in the Share something with your colleagues. field.
- Select one of the following options to specify the date and time of return:
-
Click on one the four buttons with the desired duration of the absence period.
-
Select the date and time of return for the subscriber via the choice lists.
-
- Click on OK.