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9. Instant Messaging Previous topic Parent topic Child topic Next topic

Instant messaging allows the exchange of texts as instant messages with an internal subscriber.

Sent and received instant messages are displayed to you and your communication partner as a dialog in the Instant Message window.
The window Instant Message also shows the current status of the relevant internal subscriber.
For example, for the subscriber John Doe:
  • John Doe is offline
    The subscriber John Doe is logged out (offline). In this case, the communication system saves the instant message and displays it at the subscriber's next login.
  • John Doe
    The subscriber John Doe is logged in (online). The subscriber can receive and send instant messages.

Related information

‣ Section 13.1. Pop Out a Panel

‣ Section 13.3. Swapping Panels

‣ Section 13.4. Zoom In or Zoom Out on a Panel

‣ Section 13.2. Pop In a Panel

OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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