Collapse AllExpand All

4.1. Installing myAgent Previous topic Parent topic Child topic Next topic

Prerequisites

The install file CommunicationsClients.exe is available to you.
INFO:
Please make sure that you refer to the notes in the ReadMe first file.

Step by Step

  1. Run the CommunicationsClients.exe install file.
  2. If the User Account Control window appears with the message An unidentified program wants access to your computer, click Allow.
  3. Enter the IP address or DNS name (hostname) of your OpensScape Business server and click Next.
  4. After validation of IP address, the installer will check if .NET 4.8 or latest is available and install it if not.
  5. Click on myAgent to mark it for installation.
    Clicking on an application will cycle between actions:
    Symbol Function
    mp_install_icon.png
    Install
    mp_repair_icon.png
    Repair
    mp_remove_icon.png
    Remove
  6. If you want, change the installation folder in the Install To: field.
  7. Click Install.
  8. Follow the instructions of the installation program.

Related information

‣ Section 4.2. Starting myAgent

‣ Section 4.3. Uninstalling myAgent

OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
© 04/2025 Mitel Networks Corporation. All rights reserved. Mitel and the Mitel logo are trademark(s) of Mitel Networks Corporation. Unify and associated marks are trademarks of Unify Software and Solutions GmbH & Co. KG. All other trademarks herein are the property of their respective owners.