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7.2.4. Removing Agents from Queues Previous topic Parent topic Child topic Next topic

Prerequisites

You are an agent with the authorization level of a Supervisor or Administrator.

Step by Step

  1. On the Agent Binding List area locate the relevant agent of the appropriate queue and click on Remove in its context menu.

Related information

‣ Section 7.2.1. Assigning Agents to a Queue

OpenScape Business V3, myAgent, User Guide, Issue 15, ID: P31003P3030U125017619
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