6.8.5. Placing a Call on Hold 
Step by Step
- Select one of the following options:
-
Click on
Hold in the screen pop of
the incoming myAgent call. -
Click on Hold in the tray pop of
the incoming myAgent call.
-
- When you want to resume the call, you have the following options:
-
Click on
Reconnect in
the screen pop of the incoming myAgent call. -
Click on Reconnect in
the tray pop of the incoming myAgent call.
-