Step by Step

1. In the Dial / Search field of the myAgent main window enter a search term and press the Enter key.
   The Search pop up window appears with a hit list of the search results.

   INFO:

   If the search term matches a phone number in dialable or canonical format and you press the Enter key, then a call will be initiated to this phone number.
2. If necessary, click on Options to display the search options.
3. Select one of the following Search options:
   • If you want to search for a full word, enable the Match Full Word check box.

     INFO:

     When Match Full Word is enabled, the search term must not contain any space character.
   • If you want to search for a part of a word, clear the Match Full Word check box.

     INFO:

     Search terms with spaces only apply to first name and surname.
4. Select which directories are to be included in the search by selecting or clearing the Internal Directory, Speed Dials, External Directory, External Offline Directory and Outlook Contacts check boxes as required.
   All directories options are selected by default.

   Searches in internal and external directories, speed dials are faster. Hence, the search results for these directories are displayed first. The display of hits in the external off-line directory (LDAP) occurs after a short delay.
5. If you have selected the Internal Directory, you can select one or more of the following filter options:
   • Users
   • Virtual Users
   • Groups
   • UCD Groups
6. If you want to perform an advanced search, click on Advanced, enter a search term in the appropriate fields and click Search.
   If your search returns a result, myAgent will display a hit list. Additionally, you can limit the length of the hit list by selecting one of the Max Hits radio buttons: 50, 100, 200, 300 or All
7. To abort an ongoing search, click Stop.