Step by Step

1. On the Internal directory panel click on one of the column titles of the internal directory, e.g., Last Name, to sort the contacts by this criterion in ascending alphanumeric order.
2. If you want to reverse the sort order, click again on the column header.
   The internal directory is sorted based on the selection. The column used for the sorting is marked with an upwards or a downwards pointing arrow, depending or the sorting order.